Contact Info & Hours

Contact Info

Walk-In Metzger Hall, Lower East floor on Biola’s campus Click here for maps and directions.
Phone 562-903-4740 (x.4740 on campus) We are available for phone calls during our regular hours (below), and check messages throughout the day.
Live Chat Live chat is available Monday-Friday during our regular hours. You can click the “Live Chat” link at the top of any IT web page.
Web-Based Ticketing Employees and students can log in to create help tickets and check on ticket status.


During our regular hours, full support is available via phone, email, and walk-up. Limited support is available via email and walk-up during our extended hours.

Regular HoursExtended Hours
Monday-Friday8:00 a.m. - 5:00 p.m.No Extended Hours For Summer