Contact Info & Hours

Contact Info

Walk-In Metzger Hall, Lower East floor on Biola’s campus Click here for maps and directions.
Phone 562-903-4740 (x.4740 on campus) We are available for phone calls during our regular hours (below), and check messages throughout the day.
Email it.helpdesk@biola.edu
Live Chat Live chat is available Monday-Friday during our regular hours. You can click the “Live Chat” link at the top of any IT web page.
Web-Based Ticketing whd.biola.edu Employees and students can log in to create help tickets and check on ticket status.

Hours

During our regular hours, full support is available via phone, email, and walk-up. Limited support is available via email and walk-up during our extended hours.

Regular HoursExtended Hours
Monday-Friday8:00 a.m. - 5:00 p.m.No Extended Hours For Summer