Contact Info & Hours
|Walk-In||Metzger Hall, Lower East floor on Biola’s campus||Click here for maps and directions.|
|Phone||562-903-4740 (x.4740 on campus)||We are available for phone calls during our regular hours (below), and check messages throughout the day.|
|Live Chat||Live chat is available Monday-Friday during our regular hours. You can click the “Live Chat” link at the top of any IT web page.|
|Web-Based Ticketing||whd.biola.edu||Employees and students can log in to create help tickets and check on ticket status.|
During our regular hours, full support is available via walk-in, phone, email, and chat.
During extended hours, limited support is available via phone, chat, and email.
|Day||Regular Hours||Extended Hours|
|Monday||8:00 a.m. - 5:00 p.m.||5:00 p.m. - 7:00 p.m.|
|Tuesday||8:00 a.m. - 5:00 p.m.||5:00 p.m. - 7:00 p.m.|
|Wednesday||8:00 a.m. - 5:00 p.m.||5:00 p.m. - 8:00 p.m.|
|Thursday||8:00 a.m. - 5:00 p.m.||5:00 p.m. - 7:00 p.m.|
|Friday||8:00 a.m. - 5:00 p.m.||5:00 p.m. - 7:00 p.m.|